Why Telnexus
We provide reliable digital business voice services built on a foundation of technical expertise and customer support. Telnexus is a Berkeley-based communication service provider that delivers VoIP solutions to small and medium sized enterprises around the Bay Area. Business growth relies on efficient, low-budget, operations. We help companies in the Bay Area make the most of their communications dollars by providing integrated management of voice and data telecom services.
Our Process
Instead of salesmen we like to think of ourselves as VoIP consultants. Our team takes the time to understand each unique situation and determine the best combination of services and support to fit the needs of our customer. This consultative sales process ensures that you get the right VoIP solution to support your business growth.
As VoIP experts with a strong IT background we have the necessary experience and expertise to proactively manage our clients connection and fix issues before they become problems.
We Focus on Your Network Speed and Quality
We are now living in an “OTT,” or “over the top of the Internet,” world. For high-quality VoIP, a strong internet connection is essential. Telnexus focuses on an integrated approach to determining a company’s telecommunications requirements. We make sure the on-premise network is ready to support VoIP. Our experts help you choose the right service, and then we install affordable, sophisticated phone systems that will grow with your business.
“The call quality stands out, and I can work directly with a Telnexus employee to get all the information I need. The instructions for set up were very clear and easy to understand.”
“Telnexus offered what I was looking for in telecommunications and internet services that previous firms we worked with did not.”
“Every service provider will have technical difficulties every now and then, but it’s about how they each individually handle the problems. This is something Telnexus does well.”
Founded in 2012 by CEO Vernon Keenan, Telnexus grew out of Berkeley Logic, an IT consultancy in operation since 2007. But, the story of Telnexus begins in 2010 with Vern Keenan and local venture capitalist Nat Goldhaber.
Vern and Nat met during a home-business phone installation project. They discovered that they shared a vision for changes in the local digital phone market.
For years, small-to-medium enterprises suffered from the sloppy, boiler-room business phone sales offered by large providers. Vern and Nat knew there was an opportunity here for a new provider focused on customer service and quality. A local company, providing an end-to-end phone system, complete with Internet and managed services.
Vern began laying the groundwork for the Telnexus VoIP offering in 2011. Shortly after this he performed Telnexus’ first major VoIP installation for Toyota of Berkeley.
In 2012 Vern founded the Telnexus LLC, and in June of 2013 he opened its downtown Berkeley office doors.
Since then Telnexus has worked with many small-to-medium sized businesses, including: startups, professional service providers, medical offices, retail establishments and more.
At Telnexus we’re different from the usual big-business phone providers. We focus on the customer experience as much as the bottom line. We offer cloud-based IP applications, including SIP trunks, virtual PBX seats, enterprise backup and IP connectivity, all backed up by a dedication to support and service.
Get Started with a Free Assessment
Let our VoIP experts assess your situation and help determine if VoIP is the right choice for you.
2809 Telegraph Ave. Suite 202
1 (510) 859 7000
info@telnexus.com